Returns & Exchanges
At iHealth Labs Inc, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached. Items must be in their original condition to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all fashion tags are intact.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects the garment, your refund or exchange will be processed within 5 to 7 business days.